Privacy Policy

Effective Date: October 30, 2026

This Privacy Policy explains how Our Clinic (“we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you visit this website, contact us, request an appointment, or use our services.

This Privacy Policy applies to personal information collected through this website and our related services. Additional rights or requirements may apply depending on your country or region. Where required by applicable law, we will obtain your consent before collecting or using your personal information.

1. Information We Collect

Depending on how you use this website and our services, we may collect:

• Name and contact details, such as telephone number and email address
• Appointment and inquiry information
• Information voluntarily submitted through forms or other communications
• Technical information, including IP address, browser type, device information, and website usage data
• Information collected through cookies and similar technologies

Please do not submit detailed medical information or other sensitive personal information through general website forms unless specifically requested through a secure method.

2. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and appointment requests
• Provide and manage our healthcare or related services
• Communicate with you about appointments, requests, and administrative matters
• Maintain, operate, and improve this website and our services
• Protect the security of this website and our services
• Comply with applicable legal, regulatory, and professional obligations

We will send marketing or promotional communications only where permitted by applicable law and, where required, with your consent. You may withdraw your consent or opt out of these communications at any time.

3. Health Information and Sensitive Personal Information

Health-related information and other sensitive personal information are handled with additional care. We collect and use such information only when necessary for a specified purpose and in accordance with applicable law.

If third-party technology or service providers support this website, our appointment system, hosting, communications, analytics, or other operations, they may process personal information on our behalf. Such providers are authorized to process information only for approved purposes and must apply appropriate safeguards.

4. Sharing and Disclosure

We may disclose personal information:

• To trusted service providers that help us operate this website and our services
• When necessary to provide services you have requested
• When required by law, court order, or governmental authority
• To protect the rights, safety, and security of Our Clinic, users, or others
• In connection with a merger, acquisition, reorganization, or sale of assets, where permitted by law

We do not sell or rent personal information to third parties for their own marketing purposes.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to operate this website, remember preferences, understand website usage, and improve our services.

You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled. Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

6. Data Retention and Disposal

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, comply with legal and professional obligations, resolve disputes, and enforce agreements.

When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with applicable law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Please avoid sending confidential medical information through unsecured email or general website forms.

8. Third-Party Websites and Services

This website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices, security, or content of those third parties.

We encourage you to review the privacy policies of any third-party websites or services before providing personal information.

9. Children’s Privacy

This website is not directed to children under the age defined by applicable law. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us, please contact us using the contact details provided in the footer of this website.

10. Your Privacy Rights

Depending on your country or region and applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction or deletion of inaccurate information
• Request restriction of certain processing activities
• Withdraw consent where processing is based on consent
• Object to certain uses of personal information
• Request a copy of your personal information
• Submit a complaint to a relevant data protection authority

To exercise your rights, please contact us using the contact details provided in the footer of this website. We may need to verify your identity before processing your request.

11. International Data Transfers

Some of our service providers may process personal information outside your country or region. Where required by applicable law, we will provide appropriate notice and use legally recognized safeguards for international data transfers.

12. Contact Us

For questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact us using the contact details provided in the footer of this website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

Where required by applicable law, we will provide additional notice of material changes.

14. Website Form Notice

Please do not include detailed medical information or other sensitive personal information in this form. The information you submit will be used by Our Clinic to respond to your inquiry or appointment request.

15. Clinic Entity & Data Controller Details

• Clinic Name: Our Clinic
• Address: [Clinic Address]
• Inquiry Channel: Please submit privacy or consultation inquiries via our official Online Consultation Form.